Privacy Policy – Bidirectional Comms

Privacy Policy

At Bidirectional Comms LLC., protecting your personal information is at the core of our mission. To help us accomplish this, we have implemented a comprehensive information privacy program.

1. Who does our privacy policy apply to?

Our privacy policy applies to our current and existing online customers. In addition, this policy applies to each consumer who visits our website, uses our mobile applications, or otherwise provides us with personal information, even if the consumer does not buy our products or services. This privacy policy does not apply, however, to products or services for which we have adopted a separate privacy policy, unless otherwise specified.

2. What personal information about you do we collect?

We collect and retain information about your transactions with us. In order to provide our services and products to you, we may obtain, for example, your full name; your mailing address; your e-mail address or your phone numbers, as needed.  We also may collect location information depending upon which of our services and applications you use.

In addition, we may obtain information about you from other third parties in connection with providing you with the products or services that you request and to help us better serve our customers. For example, we may obtain information about you from sources such as public record vendors, technology providers, the Internet and other sources.

3. Do we collect information about your visit to our properties, including using cookies and other technologies?

We retain, on a long-term basis, personally identifiable information about you if you volunteer information to us online (for example registering for a webinar or filling a contact form). Doing so permits us to understand and accommodate your online preferences and manage your relationship with us.

We also use various technologies to collect and retain information about visits to our website and use of our mobile applications. Our website, for example, may use first and third party cookies. Cookies are small bits of computer code that we or third parties with whom we have a relationship may install on your computer when it accesses our websites. We also may use “web beacons” (also referred to as “pixel tags”, “clear gifs” or other terms) or similar technologies to collect information such as how long a visitor remains on a particular page.  Cookies make your visit to our websites and mobile applications easier and more convenient. We may use cookies for purposes such as provide tailored content, to facilitate the display of advertisements, or to determine whether a visitor is unique or has viewed our site before.

Please understand that if you refuse to accept cookies from our websites, you may not be able to use some portions of our websites or our services.

Our website and mobile applications also may use various technologies to collect information when someone visits our website or uses our mobile applications. For example, as you browse our website we may collect information about your visit, but not identifiers such as your name, phone number or e-mail address. Via Web server logs, for example, we may monitor statistics such as: the number of people that visit our site, the date and time of the visit, geographic location information about the visitor, which page(s) are visited on our site, from which domain our visitors come (e.g., google.com, hotmail.com, etc.), and the type of Internet browsers people use to visit our site. We also may use tools that allow us to monitor which links visitors are using, what content on our site is being viewed, or how a visitor is accessing content through our site. We also may use outsourcing programs, such as Google Analytics, to assist us in analyzing data to better understand traffic to our websites, to tailor our websites and for advertising purposes. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/ for additional information and instructions from Google about how to do so.

We may use Google and other third-party advertising companies and advertising networks to serve ads and collect information when you visit our website. These companies may use information (not including your name, phone number or email address) about your visits to this and other websites over time in order to provide advertisements on this and other websites about goods and services that may be of interest to you. This information often is aggregate data or individual information that is tied to a browser or device rather than specific identifiers such as the visitor’s name and address; however, some of this information might be considered to be personally identifiable under some federal or state laws.

We also may use other third-party services to assist us in analyzing the activity of visitors to our website(s) that rely on cookies and other technologies.  This may collect information such as whether you are a returning visitor, without collecting personally identifying information such as your name.  We also may use technologies to record images of activity on public pages of our website(s), such as mouse scrolls, clicks and/or keystrokes.

Finally, our website may include links to websites operated by third parties. We do not control the information, through cookies or otherwise, that those third parties may obtain from you if you follow links to visit their websites, nor do we control their use and sharing of that information.

4. How do we use the information that we collect about you?

We use personal information about you for our everyday business purposes, such as quality assurance and testing. Further, we use your information to market our products and services to you.

5. What information about you do we share?

We do not share personally identifiable information about you with any third parties.

6. Questions and comments?

If you have questions or comments about our privacy policy, please contact us. You may find different ways in our website.